ProductInformationGuideF104/F104LFacsimile SystemsPrinted in the U.S.A.2.5M 4/03 CT© 2003 Savin CorporationProduct Specificationssubject to changewith
Gestetner F104/F104L 7GUIDE TO COMPONENTSThis section is an overview of key Gestetner F104 Series components. For detailed informationon a particular
Gestetner F104/F104L 97TOPIC SAMPLE SCRIPT I’d be happy to now answer any questions you may have?• Any Questions?Unless there are any other questions
98 Gestetner F104/F104LGESTETNER F104 SERIES FAQ’SQ1. How do the paper capacities of the Gestetner F104 and F104L differ?A1. The F104 comes standard w
Gestetner F104/F104L 99Q8. What capabilities does the Color NIC FAX Unit support?A8. The NIC FAX Unit supports important productivity enhancing functi
100 Gestetner F104/F104LQ15. What is the difference between Internet Fax (T.37) and IP-Fax (T.38)?A15. Internet Fax is a function whereby the unit can
Gestetner F104/F104L 101GESTETNER F104 SERIESPRE-INSTALLATION QUESTIONNAIRE/WORKSHEET1. Are PC users in your organization connected to a LAN or WAN? ❏
102 Gestetner F104/F104L20. Have you heard about Gestetner’s new Color Scan-to-Email, Internet Fax and IP-Fax capabil-ities that allows users to trans
Gestetner F104/F104L 103NIC FAX INSTALLATION WORKSHEETAccount Representative: _________________________________ Date: __________________Customer Inf
104 Gestetner F104/F104LNetwork Information Prior to installation, a service technician must assign an IP address, Mail address, AccountName, Password
8 Gestetner F104/F104LGuide to Components (cont’d)1. Output Tray Guide – Pull out and raise the endfence to support large paper.2. Main Power Switch –
Gestetner F104/F104L 9CONTROL PANEL1. User Function Keys – Each of these can beprogrammed for rapid access to frequently usedfunctions.F104 F104LKeyFu
10 Gestetner F104/F104L14.[Copy] Key – Press to copy the original currentlyloaded in the ADF.15.[Quick Dial] Keys – Use to dial numbers with asingle t
Gestetner F104/F104L 11OPTIONS AND CONSUMABLESGeneralItem Description Order #Bypass Feeder Type 300 Service installable for F104 (std. on F104L). 430
12 Gestetner F104/F104LSYSTEM CONFIGURATIONSPossible Gestetner F104 ConfigurationsConfiguration DescriptionStandard StandaloneMid- to High-volume Mult
Gestetner F104/F104L 13Possible Gestetner F104L ConfigurationsConfiguration DescriptionStandard Network Mid-volume Multifunctional Fax• Super G3 33.6-
14 Gestetner F104/F104LTHE GESTETNER / MFP FAMILY FULL LINE COMPARISONP R I C EP e r f o r m a n c e F1029920F9103F104F104LF9199F9199nfNew!New!Gestet
Gestetner F104/F104L 15GESTETNER F104 VS. GESTETNER 9940Gestetner F104 Gestetner 9940Print Technology: Laser LaserDimensions (W x D x H): 17.6” x 21.
16 Gestetner F104/F104LCommunication Features (cont’d) Gestetner F104 Gestetner 9940Error Correction Mode (ECM): Yes YesError Report: Yes (w/Extended
Gestetner F104/F104L 1TABLE OF CONTENTSPageIntroduction 1General Specifications 5How Gestetner F104 and F104L Differ 6Guide to Components 7Control Pan
Gestetner F104/F104L 17Communication Features (cont’d) Gestetner F104 Gestetner 9940Specified Cassette Select: Yes Yes (via Opt. PFU)Speed Dial Numbe
18 Gestetner F104/F104LGESTETNER F104L VS. GESTETNER 9940nfGestetner F104L Gestetner 9940nfPrint Technology: Laser LaserDimensions (W x D x H): 17.6”
Gestetner F104/F104L 19Communication Features (cont’d) Gestetner F104L Gestetner 9940nfError Report: Yes (w/Extended Yes (w/ Full-page Image)Full-pag
20 Gestetner F104/F104LCommunication Features (cont’d) Gestetner F104L Gestetner 9940nfStamp (Verification): Yes YesSubstitute Reception Yes YesSuper
Gestetner F104/F104L 21KEY FEATURES AT A GLANCEExceptional Speed &Capacity• 1.3-spp Quick Scan Speed• 12-hour Memory Battery Backup (Unlimited via
22 Gestetner F104/F104LEasy Programming& Dialing• 10 User Function Keys (Programmable)• 250-location Broadcast• 290-location Autodialer (90 Quick
Gestetner F104/F104L 23Improved Security& Privacy• Backup Transmission• Confidential Transmission/Reception• Error Report (Transmission or Recepti
24 Gestetner F104/F104LEnvironmentally Friendly • Energy Star-compliance• Parts are identified for easy separation and recyclingLow Total Cost ofOwner
Gestetner F104/F104L 25KEY FEATURES OVERVIEWExceptional Speed and Capacity• At 15-ppm, the Gestetner F104 Series laser print engine is the fastest in
26 Gestetner F104/F104LPaper Handling Flexibility• The Gestetner F104 Series’ high-capacity 70 sheet Automatic Document Feeder makesstacking and scann
This guide is intended solely for the use and information of Savin Corporation, its designated agents, and theiremployees. The information in this man
Gestetner F104/F104L 27• For added convenience, Multi-copy Reception will print up to 9 copies of each incoming faxmessage or just those from specifie
28 Gestetner F104/F104L• Dialing fax or e-mail destinations is also a snap using the 290-location Autodialer. 90 QuickDial keys and 200 Speed Dial num
Gestetner F104/F104L 29• Batch Transmission queues documents in memory (e.g., non-time-sensitive fax messages)and, at a preset time, transmits them as
30 Gestetner F104/F104LImproved Security & Privacy• To prevent unauthorized people from using the Gestetner F104 Series, Restricted Accessrequires
Gestetner F104/F104L 31• Confidential Reception is designed to prevent messages from being picked up casually whenthey are received. Instead they are
32 Gestetner F104/F104LOutstanding Image Quality• Gestetner-pioneered laser technology produces extremely sharp images of fax receptions,copy and prin
Gestetner F104/F104L 33Advanced Ergonomics• Full Front Operation means access to main paper cassettes from the front of the unit, versusthe side, maki
34 Gestetner F104/F104LLow Total Cost of Ownership• The Energy Star-compliant Gestetner F104 Series features a user-programmable power management func
Gestetner F104/F104L 35Expandable• The Gestetner F104 can be optionally equipped with one additional 500-sheet Letter/LegalPaper Feed Unit and a 100-s
36 Gestetner F104/F104LNETWORK CONNECTIVITYNote: See Gestetner F104 Series brochure for detailed specificationsColor Scan-to-EmailThe Gestetner F104L’
Gestetner F104/F104L 1INTRODUCTIONGestetner, the industry leader in Imaging Communication technology, is proud to introduce theGestetner F104 and F104
Gestetner F104/F104L 37Internet Fax T.37How does Color Scan-to-Email, Internet Fax and IP-FAX reduce costs?All three communication methods reduce cost
38 Gestetner F104/F104LInternet Fax ComparisonColor Scan-to-Email Internet Fax IP-FaxTransmission Method Store & Forward Store & Forward Real
Gestetner F104/F104L 39Benefits of Color Scan-to-Email and Internet Fax • Color adds impact, an important element to communications. Visual appealsimp
40 Gestetner F104/F104LNetwork Scanning The Gestetner F104L* functions as a network scanner and document management solution,capturing paper-based d
Gestetner F104/F104L 41LAN Faxing When a Gestetner F104L is connected to a LAN it is possible to send a fax directly from yourdesktop PC to a remote
42 Gestetner F104/F104LNetwork Printing Adding the optional Print Controller and NIB transformsthe Gestetner F104 or F104L into a capable low-volumel
Gestetner F104/F104L 43PRODUCT POSITIONINGThe Gestetner F104 Series is positioned as a mid-range multifunctional system designed primarilyfor moderate
44 Gestetner F104/F104LTARGET MARKETSThe Gestetner F104 Series is not only a strong mid-volume fax solution, these products areversatile document proc
Gestetner F104/F104L 45THE COMPETITIONGestetner F104 Key Competitors • Brother IntelliFAX-4750e• Canon LASER CLASS 710• Imagistics (PB) MFP 2500 • Im
46 Gestetner F104/F104LGestetner F104 Advantage Brother IntelliFAX-4750e Introduction Date April 2003 July 2002 Compatibility ITU-T G3 IT
2 Gestetner F104/F104LYour Guide to Sales SuccessThis guide will enhance your product knowledge and sales skills through discussion of keyhighlights o
Gestetner F104/F104L 47Gestetner F104 Advantage Canon LASER CLASS 710Introduction Date April 2003 January 2003 Compatibility ITU-T G3 ITU-T
48 Gestetner F104/F104LGestetner F104 Advantage Imagistics (PB ) MFP 2500Introduction Date April 2003 March 2002 Compatibility ITU-T G3 ITU-
Gestetner F104/F104L 49Gestetner F104 Advantage Imagistics (PB) MFP 3500(Same as Muratec F-320)Introduction Date April 2003 April, 2002 Compatibi
50 Gestetner F104/F104LGestetner F104 Advantage Konica Fax 9880 (same as Oki Data Okifax 5780)Introduction Date April 2003 March 2002 Compatibili
Gestetner F104/F104L 51Gestetner F104 Advantage Muratec F-320Introduction Date April 2003 November 2001 Compatibility ITU-T G3 ITU-T G3 P
52 Gestetner F104/F104LGestetner F104 Advantage NEC Nefax 655eIntroduction Date April 2003 July 2001 Compatibility ITU-T G3 ITU-T G3 Print
Gestetner F104/F104L 53Gestetner F104 Advantage Oki Data Okifax 5780Introduction Date April 2003 October 2001 Compatibility ITU-T G3 ITU-T
54 Gestetner F104/F104LGestetner F104 Advantage Panasonic Panafax UF-890Introduction Date April 2003 November 2001 Compatibility ITU-T G3
Gestetner F104/F104L 55Gestetner F104 Advantage Samsung SF-835PIntroduction Date April 2003 September 2002 Compatibility ITU-T G3 ITU-T G
56 Gestetner F104/F104LGestetner F104 Advantage Toshiba DP-120F Introduction Date April 2003 January 2000 Compatibility ITU-T G3 ITU-T
Gestetner F104/F104L 3Making the ConnectionBeyond the core features outlined above, the Gestetner F104 and the F104L differ in that theF104 is a mid-
Gestetner F104/F104L 57Gestetner F104 Advantage Xerox WorkCentre Pro 765Introduction Date April 2003 April 2000 Compatibility ITU-T G3 I
58 Gestetner F104/F104LGestetner F104L Advantage Brother IntelliFAX-5750eIntroduction Date April 2003 July 2002Compatibility ITU-T G3 ITU-T G3Print
Gestetner F104/F104L 59Gestetner F104L Advantage Canon LASER CLASS 720iIntroduction Date April 2003 January 2003Compatibility ITU-T G3 ✔ ITU-T G3Prin
60 Gestetner F104/F104LGestetner F104L Advantage Canon LASER CLASS 730iIntroduction Date April 2003 January 2003Compatibility ITU-T G3 ✔ ITU-T G3Prin
Gestetner F104/F104L 61Gestetner F104L Advantage Imagistics (PB) MFP 5000(Same as Muratec F-360)Introduction Date April 2003 February, 2002Compatibili
62 Gestetner F104/F104LGestetner F104L Advantage Konica Fax 9980(Same as Oki Data Okifax 5980)Introduction Date April 2003 February 2002Compatibility
Gestetner F104/F104L 63Gestetner F104L Advantage Muratec F-360PNIntroduction Date April 2003 December 2001Compatibility ITU-T G3 ITU-T G3Print Method
64 Gestetner F104/F104LGestetner F104L Advantage NEC Nefax 655eIntroduction Date April 2003 July 2001Compatibility ITU-T G3 ITU-T G3Print Method Lase
Gestetner F104/F104L 65Gestetner F104L Advantage Oki Data Okifax 5980Introduction Date April 2003 October 2001Compatibility ITU-T G3 ITU-T G3Print Me
66 Gestetner F104/F104LGestetner F104L Advantage Panasonic Panafax DX-800Introduction Date April 2003 April 2002Compatibility ITU-T G3 ✔ ITU-TPrint M
4 Gestetner F104/F104LBenefits of a Multifunctional Facsimile SystemSaves Money: Onepower source, versus multipleOne Footprint: Reducedoffice space re
Gestetner F104/F104L 67Gestetner F104L Advantage Panasonic Panafax UF-990Introduction Date April 2003 February 2002Compatibility ITU-T G3 ITU-T G3Pri
68 Gestetner F104/F104LGestetner F104L Advantage Toshiba DP-125FIntroduction Date April 2003 June 2000Compatibility ITU-T G3 ITU-T G3Print Method Las
Gestetner F104/F104L 69Gestetner F104L Advantage Xerox WorkCentre Pro 785Introduction Date April 2003 April 2001Compatibility ITU-T G3 ITU-T G3Print
70 Gestetner F104/F104LGestetner Brother Canon Imagistics Imagistics Konica F104 IntelliFAX-4750e LC 710 (PB) 2500 (PB) 3500 Fax 9880SRP: $2,495 $799
Gestetner F104/F104L 71Muratec NEC Oki Data Panasonic Samsung Toshiba Xerox F-320 Nefax 655e Okifax 5780 Panafax UF-890 SF-835P DP-120F WCP 765$2,1
72 Gestetner F104/F104LGestetner Brother Canon Canon Imagistics Konica F104L IntelliFAX-5750e LC 720i LC 730i (PB) 5000 Fax 9980SRP: $2,895 $1,599.9
Gestetner F104/F104L 73Muratec NEC Oki Data Panasonic Panasonic Toshiba Xerox F-360PN Nefax 655e Okifax 5980 Panafax DX-800 Panafax UF-990 DP-125F
74 Gestetner F104/F104LWHERE TO SELLToday, virtually every business has faxing capabilities. Your mission is to look for weaknessesin those devices o
Gestetner F104/F104L 75Look for... Gestetner F104 Series FeaturesExisting Ethernetnetwork infrastructure• Color Scan-to-Email• Internet Fax• IP-Fax• L
76 Gestetner F104/F104LYour Target Customer ProfileThe decision-maker may be a purchasing agent, department head or MIS director. Regardlessof their
Gestetner F104/F104L 5GENERAL SPECIFICATIONSModel Name: Gestetner F104, F104LType: Mid- to High-volume Desktop Facsimile Recording Method: LaserITU-T
Gestetner F104/F104L 77GESTETNER F104 SERIES DEMONSTRATIONIn the sales cycle, the demonstration follows a successful meeting where your customer’sspec
78 Gestetner F104/F104LDemonstration Outline 1. Introduction• Welcome the participants• State the objectives of the meeting• State product positionin
Gestetner F104/F104L 79• Fax Features* (2-spp transmit speed via Super G3 33.6 Kbps modem with JBIGCompression (optional 2nd 33.6 Kbps line with JBIG)
80 Gestetner F104/F104LDemonstration Preparation WorksheetImportant: Test send/receive functions. Make local copy. Program the unit with prospect’sc
Gestetner F104/F104L 81Demonstration ScriptTOPIC SAMPLE SCRIPT Before we get started, I’d like to thank you for meeting with me.I’m confident that yo
82 Gestetner F104/F104LTOPIC SAMPLE SCRIPT Other equally significant capabilities of the F104L include InternetFax (store & forward) and IP-Fax (
Gestetner F104/F104L 83TOPIC SAMPLE SCRIPT Full-front operation is a design enhancement that improves ease-of-use by making the process of replacing
84 Gestetner F104/F104LTOPIC SAMPLE SCRIPT Moving to the Control Panel, Gestetner has designed a highly intu-itive Control Panel that enables users t
Gestetner F104/F104L 85TOPIC SAMPLE SCRIPT Directly below, and to the right of the User Function keys, are the90 Quick Dial keys (30 keys accessed th
86 Gestetner F104/F104LTOPIC SAMPLE SCRIPT Another key that deserves attention is the “Energy Saver” key(which also doubles as the “Clear Modes” key)
6 Gestetner F104/F104LHOW THE GESTETNER F104 AND F104L DIFFERThe primary difference between the F104 and F104L versions of the Gestetner F104 centers
Gestetner F104/F104L 87TOPIC SAMPLE SCRIPT Let’s take these two demo originals and make one 2-sided copy. 1. Place originals face up on ADF2. Press:
88 Gestetner F104/F104LTOPIC SAMPLE SCRIPT By the way, if paper or toner runs out, a cover is open or a misfeedoccurs (perhaps at night or over the w
Gestetner F104/F104L 89TOPIC SAMPLE SCRIPT Two other productivity-enhancing features include Parallel MemoryTransmission and Dual Access. When sendi
90 Gestetner F104/F104LTOPIC SAMPLE SCRIPT Since this particular unit will be located within the MarketingDepartment, you need to satisfy requests fo
Gestetner F104/F104L 91TOPIC SAMPLE SCRIPT Earlier, I showed you the Memory Indicator and how, when nothing isin memory, it reads 100%? It now reads
92 Gestetner F104/F104LTOPIC SAMPLE SCRIPT Security is a major concern for many companies today, so theGestetner F104 Series is equipped with a varie
Gestetner F104/F104L 93TOPIC SAMPLE SCRIPT Now that you are familiar with key fax and copy features, thatleaves us with one of the most exciting capa
94 Gestetner F104/F104LTOPIC SAMPLE SCRIPT IP-Fax (IP stands for Internet Protocol), utilizes the ITU-T T.38protocol to send and receive faxes over t
Gestetner F104/F104L 95TOPIC SAMPLE SCRIPT The Gestetner F104 Series Network Printer Interface comes bundledwith print drivers that allow settings su
96 Gestetner F104/F104LTOPIC SAMPLE SCRIPT Let’s take a look at the consumables. I’ll open the front cover bypulling each side of the front panel.
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