Savin 3799nf User Manual download pdf (Page 277)

Error Codes

265

Error Codes

Fax machines use a telephone line. The same types of problems you experience

while making phone calls (such as noisy lines, crosstalk, disconnection during

conversation, and weak signals) also occur with faxing. Telephone callers can

deal with the problems themselves (for example, by speaking a bit louder), but

fax machines cannot. Therefore some errors and line failures are to be expected.

When an error occurs, an error report is printed. This report includes an error

code. The following table lists common error codes and a few of the possible

causes. If any of these or any other error codes persistently appear and the ma-

chine does not work properly, contact your service representative.

Note

❒ When an error occurs, it does not necessarily mean that you are doing any-

thing wrong or that your machine needs service. Only if the problem persists

should you call your service representative.

Code Possible Cause

0-01 Printer empty or jammed at the other end

0-04 Faulty machine at the other end Poor line condition

0-05 Poor line condition

0-06 Incompatible or faulty terminal at the other end Poor line condition

0-07 The facsimile machine that you were sending to was disconnected during the call,

either due to noisy phone lines, a paper jam or because it ran out of paper. Resend

the page.

0-08 The machine at the other end received the page that you sent but it had errors on

the page. You may wish to resend the page in question. The other party's memory

could also be full. Contact the other party and ask them to make room in their

memory for your message.

0-14 Same as for code 0-06

0-15 The other party does not have the confidential or transfer function. The other par-

ty's memory may be full.

0-16 Same as for code 0-04

0-20 Poor line condition

0-21 Same as for code 0-04

0-22 You have just received a fax message, but there were problems because of poor line

condition. Ask the other party to resend.

0-23 Same as for code 0-22

0-24

0-25

The memory may be full, and there may be a problem with your printer, such as a

jam or lack of paper or toner. Wait for some space to appear in the memory, and

then solve the problem with your printer. If the memory was not full, substitute

reception may have been disabled; switch substitute reception on with User Pa-

rameters.

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